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Terms Conditions That Govern Your 4dchart Account

These terms set out what you agree to when you open and use your 4dchart account — covering deposits through Touch 'n Go eWallet, Boost, or GrabPay, how we handle your activity, and what we expect from you.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPay depositsSubject to local law eligibilityEffective on account creationUpdates notified via account email

Explore the Lobby Read FAQ

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on 4dchart to speak with our support team directly about a term you are unsure of or a policy question on your account.

Email Support Send a written query to our support address found in your account settings. We respond in writing so you have a clear record of the answer we provide.

Account Help Centre Your account dashboard includes a Help section that links to the current version of these terms, your transaction history, and your payment method records.

What These Terms Cover and How They Apply

4dchart Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account with 4dchart, you confirm that you have read, understood, and agreed to these terms in full. They apply to every action you take on the platform — browsing the lobby, funding your account via Touch 'n Go eWallet, Boost, or GrabPay, placing

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wagers, and requesting withdrawals through DuitNow or FPX. We reserve the right to update these terms when our services or applicable local requirements change. When we do, we will notify you through the contact details on your account, and continued use after that notice counts as
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acceptance. If you disagree with any updated term, stop using the platform and contact our support team to close your account. These terms do not override any right you hold under Malaysian consumer law; they sit alongside it. Eligibility to use 4dchart is determined by local
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law in your region — we do not extend access beyond what local law permits. Any content or wagers placed outside permitted regions are void and may result in account suspension. One account per person is permitted; sharing account credentials or operating multiple accounts violates these
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terms and may result in permanent closure without prior notice.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How 4dchart Handles Your Account and Data

We keep your account secure through standard verification steps — email confirmation on sign-up, OTP checks when you add a new payment method such as Touch 'n Go eWallet or Boost, and identity checks before processing your first withdrawal. Our data practices are shaped around what we need to run your account correctly, not for wider commercial use. Players in Subang Jaya and across Malaysia can contact us to request a copy of the information we hold or to ask for corrections.

Data Handling

We collect only what is needed to operate your account — your contact details, payment method references, and activity logs. We do not sell your data to third parties.

Account Security

OTP verification is required when linking Touch 'n Go eWallet, Boost, or GrabPay to your account, and again when you change your registered email or request a withdrawal.

Data Retention

We keep transaction records for the period required by applicable local regulations. You may request a summary of your account history at any time via our support team.

Requesting Changes

To correct account information or request data deletion where permitted by local law, contact us through live chat or email and we will process your request in writing.

Common Questions About These Terms

If something in these terms is not clear, the questions below cover what most account holders ask. For anything not listed here, reach us directly through live chat or the email address in your account settings.

These terms take effect the moment you complete account registration on 4dchart. Using the platform — including making a deposit via GrabPay or Boost — confirms your acceptance.

We will send a notification to the email address registered on your account. The updated terms will also be published here with the effective date clearly marked at the top.

Access depends on what local law permits in your region. We do not extend platform access beyond legally permitted areas, and accounts opened from restricted regions may be suspended.

No. These terms permit one account per person. If we detect duplicate accounts, both may be closed and any pending withdrawal held pending a review of the activity.

If your account is closed at your request, any available balance will be returned to the payment method used for deposit after identity verification is confirmed by our team.

Contact us through live chat or email with your registered account details. We will confirm your identity and provide a summary of the information we hold, in line with applicable local law.

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