4dchart - Deposits, Withdrawals and Account Banking

Withdrawing Funds Back to Your Wallet

When you're ready to pull funds out, the withdrawal section sits in the same cashier dashboard as your deposit options. We route payouts back to the same wallet or bank account you deposited from — this keeps the transfer clean and the verification straightforward. You'll need your account to be verified before a withdrawal is processed; if it isn't, the system will

prompt you to complete that step first. There are no invented payout windows we can commit to here — processing depends on your bank or e-wallet provider's clearing time.

Step 1 — Head to Withdrawals — Inside the cashier, switch to the withdrawal tab and confirm the destination — Touch 'n Go eWallet, Boost, GrabPay or bank account.
Step 2 — Enter the Amount — Type in the amount you want to withdraw, staying within the minimum and maximum shown on screen.
Step 3 — Complete Any Pending Verification — If your account hasn't been verified yet, you'll be directed to upload the required documents before the withdrawal proceeds.
Step 4 — Confirm and Track — Submit the request. Your transaction history in the cashier will show the status so you know when it has been sent.

Verifying Your 4dchart Account

Account verification is how we protect your balance and make sure withdrawals reach the right person. The process asks for a government-issued photo ID — your MyKad works well — and, depending on your account activity, a proof of address. Upload clear images directly through the account settings page; blurry or cropped documents will slow the review. We check submissions during standard

operating hours and update your verification status in the account dashboard. Once verified, withdrawals process without additional document requests on each transaction, which keeps the payout flow clean for you going forward.

Step 1 — Go to Account Settings — From your 4dchart dashboard, open the profile or account section and find the identity verification prompt.
Step 2 — Upload Your ID — Submit a clear photo or scan of your MyKad or passport — both sides if required — through the secure upload field.
Step 3 — Submit Proof of Address if Requested — Some accounts require a recent utility bill or bank statement matching your registered name and address.
Step 4 — Await Confirmation — Our team reviews submissions and updates your account status. You'll see the verified badge appear in your dashboard once approved.

PAYMENT METHODS

Local Payment Options on 4dchart

Every payment method listed here is connected to your 4dchart cashier for use where local law permits. We focus on the rails Malaysians already use for everyday spending — so funding your account feels no different from tapping through a coffee payment or topping up at a toll plaza. DuitNow and FPX cover bank-direct transfers for those who prefer online banking over e-wallets.

Touch 'n Go eWallet Tap-and-pay convenience from the wallet Malaysians use at toll plazas and mamak stalls — same flow, straight into your 4dchart balance.

Boost Boost links directly to the cashier. Confirm the amount in your Boost app and the transfer moves to your account without extra steps.

GrabPay Use your GrabPay balance to fund your account. Select GrabPay in the cashier, authenticate in the Grab app, and you're done.

DuitNow DuitNow transfers connect your registered bank account to the cashier for a clean, bank-direct deposit with no intermediate wallet required.

FPX Online Banking FPX covers Maybank2u, CIMB Clicks and other major Malaysian banks. Log in through your bank's portal and the amount clears to your balance.

Depositing into Your 4dchart Account

We've built the deposit flow around the wallets you already use day to day. Open your 4dchart cashier, pick your preferred payment — Touch 'n Go eWallet, Boost, GrabPay, or FPX online banking — and the amount moves directly to your playing balance. There are no extra steps or hidden redirects. Players in Subang Jaya and across Malaysia move through the same

straightforward process on mobile or desktop. Always check the minimum deposit amount shown in the cashier before confirming.

Step 1 — Open the Cashier — Log into your 4dchart account, then tap the cashier or wallet icon from the main menu.
Step 2 — Choose Your Payment Method — Select Touch 'n Go eWallet, Boost, GrabPay, FPX or DuitNow from the list of available options.
Step 3 — Enter the Amount and Confirm — Key in the deposit amount shown within the cashier limits, then confirm using your e-wallet PIN or online banking credentials.
Step 4 — Funds Reach Your Balance — Once the payment clears through the provider, your 4dchart balance updates and you can move straight into the lobby.

Common Questions About 4dchart Banking

Below are the questions we hear most often from people setting up their 4dchart account, making their first deposit or working through a withdrawal. If your situation isn't covered here, reach out through our live chat support channel inside the platform.

Touch 'n Go eWallet, Boost and GrabPay are all connected to the 4dchart cashier, along with DuitNow and FPX for bank-direct transfers, available where local law permits.

The minimum deposit figure is shown in the cashier when you select your payment method. We don't publish a fixed number here because it can vary by method.

A pending withdrawal usually means account verification is still in progress or the bank or e-wallet provider is clearing the transfer on their end. Check your account dashboard for the current status.

Yes. We require identity verification before processing any withdrawal — this protects your balance and ensures the payout reaches the correct account holder.

We generally return funds to the same method used for your deposit. If you need to change your payout destination, contact our support team to check what's possible on your account.

Check your Touch 'n Go eWallet transaction history first. If the deduction shows there but your 4dchart balance hasn't updated, contact live chat with the transaction reference number.

Reference